Refund policy

Effective Date: December 15, 2024

Thank you for shopping at BasicLogoTee.com. We take pride in providing high-quality, made-to-order products. Please carefully review our return policy before making a purchase.

*All Products Are Made to Order. 

*All Sales Are Final. 

*No Returns.

1. All Products Are Made to Order

Each item on BasicLogoTee.com is custom-made, specifically for your order. This allows us to ensure that every product is unique and tailored to your preferences. Because all products are made to order, they are not eligible for resale or return.

2. All Sales Are Final

Due to the nature of our made-to-order products, all sales are final. We do not accept cancellations, exchanges, or returns once an order is placed. Please be sure to carefully review your order before completing your purchase.

3. No Returns

As stated above, we do not accept returns. If you receive an incorrect item, please contact us immediately. We are committed to resolving any issues regarding shipping errors.

4. Receiving the Wrong Product

If you receive the wrong product, please contact us within [5] of receiving your order. We will ask you to provide proof of the incorrect item, and we will arrange for the return of the wrong product and send you the correct one. BasicLogoTee.com will cover the return shipping costs for wrong product orders.

5. Damaged or Defective Items

If your product arrives damaged or defective, please contact us within [5] of receiving your item. We will work with you to resolve the issue, which may include sending a replacement or offering other solutions.